Requesting help with your technology & Submitting a work order
Work orders can now be started by emailing firstname.lastname@example.org. Please describe your issue and include your building and room number. That is all that is necessary to start a new work order.
Once the work order has been placed you will receive status updates as well as any follow up questions through your email. You will stay up to date with the status of your request until the order is closed.
We are excited about the increased ability to provide the staff at USD253 better service. Please feel free to call or email the help desk with any questions.
District Level Technology
Mary Herbert Education Center Rm 108
1700 W 7th Ave.
Emporia, KS 66801
Help Desk: 620-341-2244
Help Desk: Dwight Russell
Director of IT Operations: Paul Beadles
Database Engineer: Fred Gerbig
District Electronic Media Specialist: Matthew Fowler
District Support Technician: Shari Good
IT Specialist: Nate Barrett
2830 W 12th Ave.
Emporia, KS 66801
Director of Infrastructure & Security: Chris Harvel
District Support Technician: Alex Johnston
Add a printer on a Windows computer – Windows key+R then type in \\server name for your building (ask building tech what server name you should use, example EHS is \\ehsprint) and hit enter. You will see printers listed by room number. Double click on the printer that you would like to add.
Log into school Gmail, Google Chrome, and Google Drive – staff log in with email@example.com for the username and your password.
Log into a Windows laptop/desktop – Log in with first.lastname (joe.smith) as the username and your password. Note: some staff that have been with the district for a long time use the first letter of their first name and a maximum of 7 letters from the last name. (jsmith)
Log into a Chromebook – Students log in with firstname.lastname@example.org and their password. Staff log in with email@example.com and their password.
Have questions on how to use Google Chromebooks, Classroom, Drive, and other Google Tools? Visit the Google for Education Training Center for training lessons.
Video/ Photography Services Request – Professional work requires preparation and the right equipment. Use of this form will help you give us the information we need to do the job right and quickly.
Unblock Internet Site Request Form – Use this form to request that web site be unblocked if our filtering service is obstructing an appropriate web site.
Request for software evaluation / installation – Open the App Evaluation Form created by Teaching & Learning.
Level II – Increased Internet Access Request – Use this form to request expanded access to Internet sites that are normally blocked.